Scrap Metal Services, LLC provides data event notification



CHICAGO EAST, Ind., September 29, 2021 / PRNewswire / – Scrap Metal Services, LLC (“SMS”) provides notification of a recent potential data event.

What happened? At August 5, 2021, SMS has discovered unusual activity on some of our computer systems. SMS quickly disconnected these systems from the network and began an in-depth investigation that included working with third-party forensic specialists. This investigation determined that some of the SMS systems were subject to access by an unknown actor between July 28, 2021 and 5 August, 2021. SMS has launched a comprehensive review of its systems to identify potentially impacted data and determine what type of information and to whom it relates. As a result of its initial review, SMS worked September 21, 2021 to identify and fill in the address information of any potentially affected person.

What information was involved? At September 21, 2021 MRG has completed its in-depth review of impacted data and is in the process of educating those potentially impacted. This notice will provide details of specific information that may be affected by this incident. However, as a precaution, we are providing this notice to let people know about the issue and what steps we are taking to address it.

What SMS does. SMS takes this incident very seriously. The privacy and security of information are among our highest priorities, and we have implemented strict security measures to protect the information entrusted to us. After discovering this incident, we promptly took steps to investigate and respond, including reviewing and improving our existing policies and procedures to reduce the likelihood of a similar future event. SMS has reported this incident to federal law enforcement and is notifying affected individuals and regulators as necessary. Additionally, as an added precaution, SMS is offering free access to credit monitoring and identity restoration services to those potentially affected by caution, as your information has been determined to be present in systems to which you may have been able to. access during the incident.

What you can do. SMS encourages you to stay vigilant against incidents of identity theft and fraud by reviewing your account statements and explanation of benefits and monitoring your free credit reports for suspicious activity. You may also wish to review and consider the information and resources described in “Steps You Can Take to Protect Personal Information” below.

For more information. If anyone has additional questions, please call our dedicated helpline at (833) 513-2610 (toll free), Monday through Friday, from 9:00 a.m.9:00 p.m. Eastern Time (excluding US holidays). Individuals can also write to SMS at 415 East 151st Street, East Chicago, IN 46312.

Steps You Can Take to Help Protect Personal Information

Monitor your accounts

Under US law, a consumer is entitled to one free credit report each year from each of the three major credit bureaus, Equifax, Experian, and TransUnion. To order your free credit report, visit or call toll free 1-877-322-8228. You can also directly contact the three major credit reporting bureaus listed below to request a free copy of your credit report.

Consumers have the right to place an initial or extended “fraud alert” on a credit file at no charge. An initial fraud alert is a one-year alert that is placed on a consumer’s credit file. When seeing a fraud alert appear on a consumer’s credit report, a business is required to take steps to verify the consumer’s identity before granting new credit. If you are the victim of identity theft, you are entitled to an extended fraud alert, which is a fraud alert that lasts for seven years. If you would like to place a fraud alert, please contact one of the three major credit reporting bureaus listed below.

Instead of a fraud alert, consumers have the right to place a “credit freeze” on a credit report, which will prevent a credit bureau from disclosing information in the credit report without authorization. express of the consumer. The credit freeze is designed to prevent credit, loans and services from being approved on your behalf without your consent. However, you should be aware that using a credit freeze to control who has access to personal and financial information on your credit report may delay, interfere with, or prevent the timely approval of any request or subsequent request that you. made regarding a new loan, credit, mortgage, or any other account involving the extension of credit. Under federal law, you cannot be charged to place or lift a credit freeze on your credit report. To request a security freeze, you will need to provide the following information:

  1. Full name (including the initial of the middle name as well as Jr., Sr., II, III, etc.);
  2. Social Security number;
  3. Date of Birth;
  4. Addresses from the previous two to five years;
  5. Proof of current address, such as a current utility bill or phone bill;
  6. A legible photocopy of a government issued ID card (driver’s license or state ID card, etc.); and
  7. A copy of the police report, investigation report, or complaint filed with a law enforcement agency regarding identity theft if you are a victim of identity theft.

If you would like to freeze your credit, please contact the three major credit reporting bureaus listed below:







Equifax Fraud Alert, PO Box 105069 Atlanta, GA 30348-5069

Experian Fraud Alert, PO Box 9554, Allen, TX 75013

TransUnion Fraud Alert, PO Box 2000, Chester, PA 19016

Equifax Credit Freeze, PO Box 105788 Atlanta, GA 30348-5788

Experian Credit Freeze, PO Box 9554, Allen, TX 75013

TransUnion Credit Freeze, PO Box 160, Woodlyn, PA 19094

Additional information

You can learn more about identity theft, fraud alerts, credit freezes, and the steps you can take to protect your personal information by contacting consumer information bureaus, the Federal Trade Commission, or the attorney general of your state. The Federal Trade Commission can be contacted at: 600 Pennsylvania Avenue NW, Washington DC 20580;; 1-877-ID-VOL (1-877-438-4338); and TTY: 1-866-653-4261. The Federal Trade Commission also encourages those who discover that their information has been misused to file a complaint with them. You can obtain further information on how to make such a complaint by using the contact details given above. You have the right to file a police report if you are the victim of identity theft or fraud. Please note that in order to file a report with law enforcement for identity theft, you will likely need to provide proof that you have been a victim. Known or suspected cases of identity theft should also be reported to law enforcement and your state’s attorney general. This notice was not delayed by the police.

For District of Colombia residents, the District of Colombia The Attorney General can be contacted at: 400 6th Street, NW, Washington DC 20001; 202-727-3400; and [email protected].

For Maryland residents, the Maryland The Attorney General can be contacted at: 200 St. Paul Place, 16th Floor, Baltimore, Maryland 21202; 1-410-528-8662 or 1-888-743-0023; and

For New Mexico residents, you have rights under the Fair Credit Reporting Act, such as the right to be informed if information in your credit report has been used against you, the right to know what is on your credit report, the right to ask for your credit score; and the right to challenge incomplete or inaccurate information. In addition, according to the Fair Credit Reporting Act, consumer information bureaus must correct or delete information that is inaccurate, incomplete or unverifiable; consumer news agencies cannot report negative information that is out of date; access to your file is limited; you must give your consent for credit reports to be provided to employers; you can limit the “pre-selected” credit and insurance offers you get based on the information in your credit report; and you can claim damages from the offender. You may have additional rights under the Fair Credit Reporting Act which are not summarized here. Victims of identity theft and active duty military personnel have specific additional rights under the Fair Credit Reporting Act. We encourage you to review your rights under the Fair Credit Reporting Act by visiting, or by writing to the Consumer Response Center, Room 130-A, Federal Trade Commission, 600 Pennsylvania Ave. NW, Washington DC 20580.

For new York residents, the new York The Attorney General can be contacted at: Office of the Attorney General, The Capitol, Albany, New York State 12224-0341; 1-800-771-7755; Where

For North Carolina residents, the North Carolina The Attorney General can be contacted at: 9001 Mail Service Center, Raleigh, North Carolina 27699-9001; 1-877-566-7226 or 1-919-716-6000; and

SOURCE Scrap Metal Services, LLC


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