Rave Mobile Safety Launches Rave Aware for Enhanced Situational Awareness and Cross-Jurisdiction Collaboration

FRAMINGHAM, Mass.–(BUSINESS WIRE)–Mobile Rave (Rave) Security, the critical communication and collaboration platform customers matter when it matters most, announced the launch of conscious raveMT, a new Computer Aided Dispatch (CAD) data sharing solution. Rave Aware uniquely offers a cost-effective, secure, and interoperable approach for agencies in all jurisdictions and across different CAD platforms to share data, collaborate on response, and ultimately improve first responder safety and response times.

Increasingly, public safety agencies are recognizing the need to seamlessly share situational intelligence across agency boundaries to expedite response, reduce crime, and improve responder safety. In fact, a recent public safety investigation conducted by Rave revealed that better sharing of information between different agencies and departments was one of the key changes that first responders and emergency professionals said would give them more confidence in the ability of their agency or department. to improve public safety. However, it is difficult to share relevant CAD incident data between jurisdictions or even between primary and secondary public safety response points (PSAPs). Data definitions vary across CAD systems with no commonly adopted format, legacy systems do not support modern interfaces, and point-to-point CAD integrations are expensive and fragile, breaking when an agency upgrades or changes a component.

To solve these challenges, Rave has developed conscious rave, a secure, cloud-based data aggregation platform that enables agencies to publish real-time CAD incident data in their preferred format for rules-based processing, notifications, and cross-agency sharing based on permissions. This star model simplifies integration and reduces total cost of ownership by not requiring point-to-point connections between disparate CAD systems or third-party tools.

“Public safety and emergency response have always been collaborative in nature. Think of the number of emergencies that require help from nearby agencies, like a multiple-alarm fire,” said Todd Piett, CEO of Rave Mobile Safety. “Yet it is not uncommon for these additional responders to have limited insight into the situation they are responding to, or no idea of ​​an ongoing incident just across a jurisdictional boundary. That’s why we developed Rave Aware – to give 9-1-1 dispatch, first responders and other emergency service agencies the situational awareness and information they need to respond faster. , collaboratively and consistently to critical incidents. When we increase the level of response coordination and data sharing in an emergency, everyone benefits: the caller, the responders and the community. »

By facilitating interoperability between CAD systems and enabling inter-agency data sharing, Rave Aware delivers breakthrough benefits to 9-1-1 call centers and emergency response agencies, including firefighters, EMS, police and major urban fusion centers. The solution provides public safety agencies and departments with several benefits, including:

  • Improved first responder safety and increased situational awareness for incidents in all jurisdictions, such as multi-alarm fire, major interstate accident, active crime spree, severe weather, hot pursuit activity of a wanted person, the search for a missing person, etc.

  • Reduced time transferring calls and incident data between agencies by leveraging system interoperability instead of time-consuming manual processes

  • Unmatched speed, deliverability, and reliability of call notifications via SMS, voice, email, or automated rules-based apps leveraging all elements of CAD incident data

  • Support for expanded or alternate dispatch workflows, including mental health or domestic violence incidents

  • Reduced total cost of ownership with cloud-based hosting and each agency managing a single secure connection to a data hub instead of fragile CAD-to-CAD integrations

Notable features of the solution include:

  • Web-based incident mapping for permission-based viewing of incidents at authorized agencies

  • Real-time CAD incident data search for regional incident visibility

  • Innovative star pattern that maps localized definitions into the standardized Emergency Incident Data Object (EIDO) format for incident data sharing

  • Secure user management and authorization model to ensure agencies control what incident data is shared with which agencies

  • Multi-tenant, Criminal Justice Information System (CJIS) compliant and secure cloud aggregation hub that meets strict security requirements

  • Tactical incident collaboration with task management and assignments to ensure compliance with incident response protocols

“We frequently rely on neighboring counties for mutual aid to help us respond to major, high-priority incidents – especially those that affect multiple jurisdictions. It’s absolutely critical that everyone has access to the same data and is aware of events as they unfold,” said Jeff Miller, Chief of the Security Department’s Emergency Communications Division. New Castle County Public Service (DE). “Rave Aware gives us additional real-time visibility so that communities and agencies are better equipped to help each other in times of crisis. With this innovative solution, we are able to overcome the barriers of data silos and disparate systems to quickly and efficiently share incident data to ensure a rapid and coordinated response.

Rave Aware is now available. To learn more, visit www.ravemobilesafety.com.

About Rave Mobile Safety

Rave Mobile Safety is the leading provider of essential communication and collaboration technologies used to save lives, manage crisis incidents and increase resilience. From major disasters and crisis events to everyday emergencies and operational incidents, the Rave platform enables critical data sharing, mass notification and emergency response coordination. More than 8,000 first responders, emergency managers, 9-1-1 and federal, state and local agencies, as well as businesses, healthcare organizations, universities and schools, all rely on Rave to better prepare, react faster, recover faster and mitigate anticipated critical incidents. Founded in 2004, Rave’s award-winning software solutions are backed by leading growth capital firm TCV. Let Rave empower you to do all you can todayMT to keep everyone safe. For more information, visit https://www.ravemobilesafety.com, read our corporate blog, and follow us on LinkedIn, Twitter and Facebook.

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